I've seen this issue posted a few times, but none of the fixes there have worked for me.. and I cant honestly understand why it's crashing. I'm not particularly skilled with the computer either. I'd run it before, as soon as I got it I had the same error, but it was very easily fixed... Something to do with the resolution I think, now I've tried everything posted, everything mentioned, and it still refuses to run. I meet the minimum requirements (though the machine is old) I've updated drivers, reinstalled directx, checked the resolution, etc..
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.`040803-2158`)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 4300
BIOS: Default System BIOS
Processor: Intel® Pentium® 4 CPU 1400MHz
Memory: 256MB RAM
Page File: 343MB used, 274MB available
Windows Dir: C:WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
D
iag Version: 5.03.2600.2180 32bit Unicode
------------
D
iag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Direct3D 7 test results: Failure at step 8 (Creating 3D Device): HRESULT = 0x887602eb (error code)
Direct3D 8 test results: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
Direct3D 9 test results: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce4 MX 4000
Manufacturer: NVIDIA
Chip type: GeForce4 MX 4000
DAC type: Integrated RAMDAC
Device Key: EnumPCIVEN_10DE&DEV_0185&SUBSYS_00000000&REV_C1
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Dell M781s
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.6693 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/29/2004 16:50:00, 3736704 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/29/2004 16:50:00, 2826944 bytes
Device Identifier: {`D7B71E3E-42C5`-`11CF-9579`-0A2060C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0185
SubSys ID: 0x00000000
Revision ID: 0x00C1
Revision ID: 0x00C1
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x887602eb (error code)
D3D8 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
D3D9 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
-------------
Sound Devices
-------------
Description: Intel® Integrated Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCIVEN_8086&DEV_2445&SUBSYS_01101028&REV_12
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ac97intc.sys
Driver Version: 5.10.0000.3523 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/17/2001 07:20:04, 96256 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No
Registry: OK
Sound Test Result: Not run
Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: Intel® Integrated Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ac97intc.sys
Driver Version: 5.10.0000.3523 (English)
Driver Attributes: Final Retail
Date and Size: 8/17/2001 07:20:04, 96256 bytes
Cap Flags: 0x41
Format Flags: 0xCCC
Description: Modem #1 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0
-----------
DirectMusic
-----------
DLS Path: C:WINDOWSSYSTEM32driversGM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Intel® Integrated Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run
And the Direct3D worries me. It's never had issues with it before, though it's been awhile since I've run anything `graphic-intensive`.
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.`040803-2158`)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 4300
BIOS: Default System BIOS
Processor: Intel® Pentium® 4 CPU 1400MHz
Memory: 256MB RAM
Page File: 343MB used, 274MB available
Windows Dir: C:WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
D

------------
D

------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Direct3D 7 test results: Failure at step 8 (Creating 3D Device): HRESULT = 0x887602eb (error code)
Direct3D 8 test results: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
Direct3D 9 test results: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce4 MX 4000
Manufacturer: NVIDIA
Chip type: GeForce4 MX 4000
DAC type: Integrated RAMDAC
Device Key: EnumPCIVEN_10DE&DEV_0185&SUBSYS_00000000&REV_C1
Display Memory: 128.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Dell M781s
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.6693 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/29/2004 16:50:00, 3736704 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/29/2004 16:50:00, 2826944 bytes
Device Identifier: {`D7B71E3E-42C5`-`11CF-9579`-0A2060C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0185
SubSys ID: 0x00000000
Revision ID: 0x00C1
Revision ID: 0x00C1
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x887602eb (error code)
D3D8 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
D3D9 Test Result: Failure at step 8 (Creating 3D Device): HRESULT = 0x8876086a (3D not available)
-------------
Sound Devices
-------------
Description: Intel® Integrated Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCIVEN_8086&DEV_2445&SUBSYS_01101028&REV_12
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ac97intc.sys
Driver Version: 5.10.0000.3523 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/17/2001 07:20:04, 96256 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Full
Cap Flags: 0xB5B
Min/Max Sample Rate: 8000, 48000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No
Registry: OK
Sound Test Result: Not run
Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No
Registry: OK
Sound Test Result: Not run
---------------------
Sound Capture Devices
---------------------
Description: Intel® Integrated Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ac97intc.sys
Driver Version: 5.10.0000.3523 (English)
Driver Attributes: Final Retail
Date and Size: 8/17/2001 07:20:04, 96256 bytes
Cap Flags: 0x41
Format Flags: 0xCCC
Description: Modem #1 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0
-----------
DirectMusic
-----------
DLS Path: C:WINDOWSSYSTEM32driversGM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Intel® Integrated Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run
And the Direct3D worries me. It's never had issues with it before, though it's been awhile since I've run anything `graphic-intensive`.